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App Account

Articles in this section

  • Can I Still Log Into My App Account After Changing Phones?
  • How to Delete Current App Account?
  • How to Change the App Password
  • Why Does a Registered Account Show as Non-Existent During Login?
  • How long after logging into the app will the account automatically log out due to inactivity?
  • How can different phones or personnel control the device?
  • When the app language is set to English, but the device alarm push notification message appears in another language, what could be the reason?
  • How to change or transfer the home owner?
  • Which app should be used to control the device?
  • How many characters are supported for the password when registering an account on the app?
  • What is the purpose of selecting a country/region during app registration?
  • Why can't I receive the verification code when registering in the app?
  • How to change the account information in the app?

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Our Support team is always here to help you with any questions or concerns.

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