When the app language is set to English, but the device alarm push notification pop-up is displayed in another language, it is likely due to the mobile system language settings at the time of logging into the app. We recommend checking whether the system language was set to English before logging into the app.
If you change the system language or app language after logging in, the alarm push notification pop-up language will not automatically switch. To change the language, you need to exit the app, adjust the mobile system language, and then log back into the app.