Does My Phone Need to Be on the Same Network (Wi-Fi) as the Device to Control It?

1. Initial Setup: During the first network setup for your device, your phone and device must be connected to the same Wi-Fi network.
2. Post-Setup Control: Once the device is successfully connected to the Wi-Fi network, your phone can switch to a different network and still control the device.
3. Device Connectivity: Ensure that your device remains connected to the same Wi-Fi network to enable normal interaction through the App.

For any further assistance, please contact the support team.