How to Remove or associate Devices to a Cloud Storage Service

To manage your devices within a cloud storage service order, please follow these steps:

1. Open the App and tap on Smart.

2. Within the Smart section, tap on More Assistants.

   

3. In the More Assistants, tap on My Services.

   

4. Select your order from the list.

   

5. On this page, you can add or remove devices as needed.

Refer to the following images for detailed guidance:

Remove device

Adding Devices

Important Notes:

• If the maximum number of associated devices for your order has been reached, you must remove a device before adding a new one. Check the availability status:

  • Example: If you see Available: 0/1, it means only one device can be associated, and you cannot add more until you remove a device.

    

  • Example: If you see Available: 1/1, it means you can associate one device, and you still have room to add one more.

    

If you have any difficulties, refer to the images provided for guidance, or contact our support team for assistance.

If you need further assistance, please contact our support team.